About
Dedicated and results-driven professional with over 9 years of experience in sales, business development, retail, and healthcare. Proven leader in driving business profitability, exceeding sales targets, and delivering outstanding customer service, as evidenced by a 15% increase in monthly sales and a #1 sales performer ranking. Successfully managed a medical store, recruited and led high-performing teams, and implemented strategic initiatives to achieve company objectives and enhance customer satisfaction.
Work
Holland and Barrett
|Store Manager
London, England, United Kingdom of Great Britain and Northern Ireland
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Summary
Led daily store operations, encompassing sales, inventory management, and customer service, to ensure optimal business growth and operational efficiency.
Highlights
Led and motivated a team of sales associates, achieving a 15% increase in monthly sales and a 24% improvement in customer satisfaction scores.
Implemented cost-saving measures in inventory management, successfully reducing stock wastage by 12%.
Launched targeted marketing campaigns and promotional activities, boosting store traffic and sales by 20%.
Optimized staff productivity through regular performance reviews, resulting in a 25% increase in overall team sales targets.
Delivered exceptional customer service, promptly resolving issues to enhance store reputation and drive repeat business.
Square Yards
|Area Manager
Manama, Capital Governorate, Bahrain
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Summary
Recruited, trained, and managed an 8-member team of real estate agents and support staff, overseeing all aspects of real estate transactions.
Highlights
Recruited, trained, and managed a high-performing team of 8 real estate agents and support staff, ensuring operational excellence.
Ranked as the #1 Real Estate sales top performer at the company, consistently exceeding all sales objectives and achieving extraordinary results.
Developed and executed strategic plans for the assigned area, consistently achieving sales targets and growth objectives.
Analyzed market trends, competition, and customer preferences to identify opportunities and threats, driving informed strategic decisions.
Managed area budgets, tracking expenses and revenues, and preparing reports on sales performance and market conditions for upper management.
Square Yards
|Sr. Portfolio Manager
Dubai, Dubai, United Arab Emirates
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Summary
Identified high-potential properties for acquisition, evaluated existing real estate assets, and developed sales plans to expand customer base.
Highlights
Identified potential properties for acquisition based on rigorous investment criteria, optimizing portfolio growth.
Evaluated the performance of existing real estate assets within the portfolio, enhancing overall value and returns.
Conducted comprehensive market research and analysis to identify new investment opportunities and inform strategic decisions.
Established ambitious sales goals by forecasting annual sales quotas and projecting expected sales volumes for new and existing products.
Developed and implemented strategic sales plans, successfully expanding the customer base and increasing customer engagement.
Real Estate Company
|Business Development Manager
Dubai, Dubai, United Arab Emirates
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Summary
Drove business development initiatives through effective lead generation, client engagement, and portfolio management.
Highlights
Generated leads and maintained an active sales pipeline through strategic outreach, meetings, and consistent follow-up.
Leveraged deep understanding of the property and real estate market to identify lucrative investment opportunities.
Managed diverse client portfolios, focusing on NRI clients to convert property leads into successful investments.
Developed and implemented sales strategies to expand customer reach and achieve business growth objectives.
Aliens Developers Pvt Ltd
|Assistant Manager – Sales
Hyderabad, Telangana, India
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Summary
Managed a team of sales executives, overseeing lead conversion processes from generation to site visits and closed sales.
Highlights
Managed a team of sales executives, optimizing lead conversion processes from generation to successful site visits and closed sales.
Advised on sales strategies during company investor review meetings, contributing to a 16% increase in average selling price from initial appraisals.
Consistently closed 3-4 sales per month, achieving over 30 sales annually and contributing more than INR 8 CRORE in revenue.
Accompanied customers during property visits, providing expert advice to ensure suitability and value, leading to successful conversions.
Real Estate Firm
|Sales Executive
Hyderabad, Telangana, India
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Summary
Promoted property sales through diverse advertising channels and managed client pipelines to achieve sales targets.
Highlights
Generated an average of 10-15 leads daily (300+ monthly), resulting in 250+ site visits per month.
Maintained robust sales pipelines, facilitating 80+ close meetings and closing 5+ sales per month, generating over INR 2 CRORE in revenue.
Drove property sales through diverse channels including advertisements, open houses, and online advertising portals.
Managed client interactions and follow-ups, ensuring high engagement throughout the sales process.
Education
Anna University
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B.Tech
Electronics & Communication Engineering
Awards
Highest Revenue and Transaction Award
Awarded By
Square Yards
Awarded for achieving the highest revenue and transaction volume in a single month.
Highest Team Revenue Award
Awarded By
Square Yards
Awarded for achieving the highest revenue with the team in 2021.
Best Sales Person Award (Q1)
Awarded By
Aliens Developers Pvt Ltd
Recognized as the best sales person for exceptional performance in Quarter 1 of 2019.
Best Top Performing Team Leader (Highest Revenue)
Awarded By
Aliens Developers Pvt Ltd
Awarded for leading the top-performing team with the highest revenue in 2018.
Best Sales Performer
Awarded By
Real Estate Firm
Recognized as the best sales performer for outstanding individual contributions in 2017.
Languages
English
Certificates
Adaptability & Resilience
Issued By
McKinsey Academy
Self-Leadership
Issued By
McKinsey Academy
Customer Success Leader
Issued By
McKinsey Academy
Microsoft Certification
Issued By
Microsoft
Red Hat Certified Engineer (RHCE)
Issued By
Red Hat
Skills
Leadership & Operational Management
Team Leadership & Mentoring, Cross-Functional Collaboration, Strategic Planning & Execution, Performance Management & KPI Monitoring, Process Optimisation, Operational Excellence, Staff Recruitment & Onboarding, Change Management, Time Management.
Administrative & Business Support
Office & Workflow Management, Budgeting & Financial Oversight, Resource Allocation, Compliance & Governance, Stakeholder Engagement, Project Coordination, Service Delivery Management, Reporting & Data Analysis, Quality Control & Six Sigma Methodology.
Communication & Interpersonal Skills
Client Relationship Management, Customer Service Excellence, Negotiation & Persuasion, Conflict Resolution, Problem Solving & Decision Making, Excellent Interpersonal and Communication Skills, Team Player, Active Participant, Poised Under Pressure.
Sales & Business Development
Sales Strategy, Lead Generation, Customer Acquisition, Market Analysis, Portfolio Management, Revenue Growth, Client Relationship Management, Business Profitability.